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Service & Provider

 

For When Are You Booking For?


You may book up to 60 days ahead.
You can only choose one timeslot per booking.
Some other dates may not be available for booking.

Register Your Information


- The information you provide here will be registered on our finance system.
- An SMS will be sent once registered.

Appointment Confirmation

LezMedia | 2025 Staff Login

Terms & Conditions

All the individual/s who purchase/book a service with LezMedia is/are referred to as “Customer/s” and therefore is/are bound to the following terms & conditions;


Booking Confirmation:

  • All the booking must be done online at our booking system, no email or WhatsApp bookings will be accepted.
  •  Bookings are accepted on a first-come, first-served basis, and dates cannot be held without both the deposit (for videography) and confirmation.
  • Customer booking is deemed confirmed and relevant once the Invoice has been issued
  • All the bookings must be submitted at least 7 days before the event.

Session Availability:

  • All sessions are subject to availability. Early booking is encouraged, especially for weekends, weddings, and special events, as these dates tend to fill quickly.
  • We do not accept bookings on Sundays and public holiday.
  • Customers can only submit online bookings during a certain submission hours but the services can be rendered outside business hours.
  • Business hours are:

Monday-Friday 07h00-19h00 | Saturdays 06h00-21h00 | Closed on Public Holidays & Sundays for booking

Communication & Confirmation:

  • All the bookings communications are sent to the customer via email registered on the system. 
  • An SMS will be sent to customer once registered
  • Invoice of the booking will be sent to the customer email address within 3 hours of booking
  • First emails may be filtered to the “Spam” folder, customers are advsed to check for this.

Rescheduling:

  • Customers may cancel booked service/s with no additional fees, cancellations can be made by sending an email notice to bookings@lezmedia.co.za
  • In case where the service booking is cancelled after being paid for and the service delivery was not initiated, a full refund will be done.
  • Another service may be booked by submitting another booking online.

No-Show Policy:

  • Failure to attend the scheduled session without prior notice will result in the loss of the deposit in case of videography service and may require full payment of the session fee before rebooking.

Session Duration:

  • Each photography session includes a set amount of time which is 1 hour interval, as specified in your chosen package. Extensions may be possible but are subject to availability and may incur additional charges.

Special Requests:

  • Custom session requests, travel to multiple locations, or specific props/setups should be discussed and confirmed in advance to ensure proper preparation and scheduling.

Privacy Policy

All the individual/s who purchase/book a service with LezMedia is/are referred to as “Customer/s” and therefore is/are bound to the following terms & conditions;

We don’t knowingly sell your personal information, but we still have to tell you what we collect from you and how we use it. We may update this policy from time to time. Your continued use of this site indicates your agreement to the updated policy.

What Personal Information Do We Collect?

Depending on how you interact with our website, we may collect the following personal information about you, which we have grouped together as follows:

- Identity Data, which may include your first name, last name, and title if necessary.

- Contact Data, which may include your postal/physical/billing address, email address, and telephone numbers. 

- Technical Data, which includes your internet protocol (IP) address, browser type and version, time zone setting and general location, browser plug-in types and versions, and operating system and platform, and the ways in which you use or interact with our website and services.  

- Communication Data, which may include your preferences in receiving marketing and non-marketing communications from us, or any audio, electronic, or visual information, or any data in any files uploaded, emailed or otherwise provided directly by you, as well as any inferences we may make about this data from other personal information we collect. 

- Employment Data - if you apply for employment with LezMedia, we will collect your employment and your work history, as well as personal information related to your potential employment. This may include your education and employment history, address and contact information, demographic information, and any other information included in your resume or application.

More on Privacy can be found HERE